*All returns will be credited less $5.95 (cost of return shipping). By using this return process, you agree to accept these shipping charges. We do not accept returns on Custom items, Production items, and/or Manufacturer Direct items. You will receive this error if trying to return one of these items; "This item is unable to be returned"
It`s important to us that you`re totally pleased with your purchases made at SportsWorldChicago. If you are not happy with your purchase, we are glad to offer a refund or exchange on your item. Also the clothing and hat return policy is below. We recommend that you use tracking for your return package, as we can track for lost shipments. All products come with a 30 day or receiving the item guarantee within the United States, as long as the product is returned to us unused has not been washed and with all price tags still intact in a sellable condition. For outside on the United States you have to e-mail call 888-428-2967 within 10 days to make returned arrangements. Click Here for a return authorization.
- ALL RETURNS MUST BE RETURNED IN ORIGINAL CONDISTION: UNWORN, UNUSED, UNWASHED and UNDAMAGED with ORIGINAL TAGS AND LABELS
- Items must be returned within 30 days of receipt
- All orders being returned that qualified for free shipping are also subject to the original shipping charges
- We are unable to accept exchanges or returns on any type of undergarments
- Returns must be in original condition along with all tags attached
- Items purchased with a players name or number who has since been traded, retired or changed their number will not be eligible for returns or exchanges
- All dated items are not eligible for return
Clothing Return Policy
All products returned to SportsWorldChicago must be done so at the customer cost, unless a picking error has been made by us. We will refund the amount of the merchandise but not the shipping charges, unless the shipment was an error of SportsWorldChicago.com. If this happens SportsWorldChicago will replace your goods at our cost. If a product has had its tags removed or has been marked by the customer it will be refused as a credit and returned to the customer in the state it was received in.
Hat Return Policy
All hats must be in a box (at least 4 inches deep - we recommend reusing the box that the hat was originally shipped in). Any hats shipped in bags, enveloped, or boxes not deep enough to maintain the shape of the hat will be refused because the hat that become crushed or lose their shape in transit to us and cannot be resold in this condition.
Hats must be in their original condition and not worn. Hats that are broken in or have stains on the inside of the sweatband will not be accepted for returns. They will be returned to the customer at the customer expense. We cannot and will not resell used merchandise.